Terms of service

The short version: you pay once (or monthly for Monitor), we deliver an automated audit of your store's public pages, and if we can't produce it, you get your money back.

Last updated: 13 November 2026

The service

StoreSEOReport produces an automated SEO audit of a publicly accessible online store and delivers it by email as a PDF report with supporting code files.

  • Audit Pro is a one-time purchase of one audit for one store.
  • Monitor is a monthly subscription for one store: a full audit right after purchase, then a new audit on the 1st of each month while the subscription is active.

Ordering and payment

Payments are processed by Stripe, which acts as merchant of record through Stripe Managed Payments. Stripe calculates and collects any applicable sales tax or VAT and issues your receipt. Prices are shown in US dollars on our site; the final amount, including tax, is shown on the Stripe checkout page before you pay.

Delivery

We aim to deliver every report within 15–30 minutes of payment, to the email address you enter. The audit can only cover what is publicly reachable: stores behind a password page, or that block automated visitors, may produce an incomplete report or none.

Refunds

  • If we can't generate your report after three attempts, we refund the full price.
  • If your report is incomplete because of a problem on our side, email us within 14 days of delivery and we'll run it again at no cost, or refund you if we can't fix it.
  • Refunds are issued through Stripe to your original payment method. Your statutory rights as a consumer are not affected.

Monitor subscriptions

Monitor renews automatically every month until you cancel. You can cancel anytime from the link in your Stripe receipt; you won't be charged again after cancelling, and you keep every report already delivered.

What the report is, and isn't

The report is an automated analysis based on public data, third-party tools and published benchmarks. Revenue figures are estimates to help you prioritise, not forecasts. We don't guarantee rankings, traffic or sales. You decide which recommendations to apply; back up your theme before adding code, and test changes on your store.

Fair use

Don't use the service to overload, attack or scrape websites, to get around our limits, or for anything unlawful. We may refuse or cancel orders that break these terms, with a refund of any unused amount.

Your report

You may use your report, the copy and the code it contains for your own stores and share them with people who work on them. The StoreSEOReport software, templates and brand remain ours.

Liability

To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Independence

StoreSEOReport is an independent service and is not affiliated with or endorsed by Shopify Inc. Shopify is a trademark of Shopify Inc.

Changes and contact

We may update these terms; the date above shows the latest version, and the version in force when you paid applies to that purchase. Questions: [email protected].