Privacy policy
We collect as little as we can: what we need to run your audit, deliver it and get you paid support. We never sell your data.
Who we are
StoreSEOReport ("we", "us") runs storeseoreport.com and the SEO audit service offered on it. For anything about your data, email [email protected].
What we collect
- When you order: your store's web address, the email you give us, the plan you choose, and the identifiers and amounts Stripe sends us about the payment (for example the checkout session, customer and subscription IDs). We never receive your card details.
- About the store you ask us to audit: only public information, the same pages, sitemap, robots.txt and product data any visitor or search engine can see.
- Free check: the store address you enter. We use it to run the five checks and don't store it with any personal data.
- Technical data: your IP address and browser details are processed by our hosting provider to deliver the site and to limit abuse (for example rate limiting checkout requests). We don't use them to profile you.
Why we use it
- To produce and email your report, and for Monitor, a new report every month (performance of our contract with you).
- To answer support requests, handle refunds and keep records required by law (legal obligation).
- To keep the service secure and prevent abuse (our legitimate interests).
Who processes it for us
We use a small set of providers, each only for its part of the service:
- Stripe: checkout, payments, tax and receipts. With Stripe Managed Payments, Stripe acts as merchant of record and handles payment data under its own privacy policy.
- Cloudflare: website hosting, the checkout API and storage of report files.
- Supabase: our order database.
- GitHub: runs the automated audit jobs.
- Resend: sends the delivery email.
- Google PageSpeed Insights and Serper: speed tests of the public store address and search results for the competitor analysis. They receive the store address and search terms, not your email.
Some of these providers process data outside your country, including in the United States, under safeguards such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
How long we keep it
Order records are kept for as long as we need them to provide the service, handle support and meet legal and tax obligations. Report download links stop working after 30 days. You can ask us to delete your data sooner where the law allows.
Cookies and storage
We don't use advertising or cross-site tracking cookies. While you check out, your browser keeps the store address, email and plan in session storage for that tab only, so the confirmation page can show them. It's cleared when you close the tab. Our hosting provider may set strictly necessary security cookies. If we measure visits, we use Cloudflare Web Analytics, which doesn't use cookies.
Business outreach
We sometimes email online stores at their publicly listed business address to offer an audit. Each message explains why you are receiving it and how to opt out. Once you opt out, we never email that address again.
Your rights
Depending on where you live (for example under the GDPR or UK GDPR), you can ask to access, correct, delete or export your data, object to or restrict how we use it, and withdraw consent. Email [email protected]; we reply within 30 days. You can also complain to your local data protection authority.
Changes
If we change this policy we'll update the date above. Significant changes will be highlighted on this page.